Appliance Warranty Specifications

Nikan Golden Services - Indesit, Xperial, Ariston , Teka , Whirlpool and Scholtès

,Dear customer

We appreciate choosing one of our products and joining Indesit, Xperial, Ariston, Teka , Whirlpool and Scholtès customer group.

Warranty includes:

For 3 years, warranty will cover all spare parts. Installation and start-up of product, correct usage training, as well as providing user manual in Persian language are exempt of any charges.
From time of installation and product's warranty card issuing date till next 3 years, all mechanical parts will have warranty (according to the pre-requisites below) and carry after-sales services  (provided as long as the date on the warranty label has not been expired) for next 10 years.
For first 18 months of 36 months warranty; besides providing spare parts free of charge, all labors will be exempt of charge also.
For second 18 months of 36 months warranty;  customers are only responsible to pay for the spare part labor fees. 
For customers residing in Tehran, in case of moving the fridge or freezer to the repair center, a loaner product will be offered.

The warranty will not cover:

1. Any damages caused of voltage fluctuations, power surges and spikes, natural causes, fire etc.
2. Installations and start-up of the product unlike what has been written in the user manual,
3. Any moving of the product from the installation site without informing our service center,
4. Any damages caused by transportation including not limited to scratches, dents or fractures etc.
5. All exterior decorative parts including the panel, the body, buttons, knobs, handles, glass etc.

Attention!
Any attemps to service or repair the product by unauthorized technicians will void the warranty.
Any manipulations or damage or loss of the warranty card will void the warranty. A replacement warranty card will not be issued.
For any types of service, having the warranty card is mandatory.
Customers of gas products or microwaves are obliged to contact the service center twice a year for testing gas leakage or wave leakage.
In case of any changes in your residential address or your phone number; please contact service center.